What's an easy way to use BlueNotes with smart watches?
This may be the best place to start when learning how to use BlueNote to send notifications in the form of SMS (Short Messaging Service) text messages to smart devices such as phones and watches. Because there are no restrictions on ways you could set up text messaging, consider this page a suggestion of how we've seen it used effectively in many practices.
Each user will need to determine under what circumstances they want a notification to be sent to them. If the light can already be seen as part of your set up, the user will make choices from the existing Light Panel when they are entering their phone number.
For example, if an assistant chooses to receive a Mobile(text) notification on a phone and/or smartwatch any time the existing light "Help at Front Desk" button is activated from any computer in the practice, this would be programmed in a single Alert Manager at the BlueNote client chosen by the device user. To receive only the notification above, the user would toggle only the red Mobile button beside the "Help at Front Desk" light to green. No text messages would be received for any other Lights.
You can see that if all of the Mobile notifications were toggled to green, a user would receive a mobile notification every time that any light is pressed, anywhere in the office. Of course, this is not practical, so we've come to the conclusion that many offices prefer to separate their mobile notifications from their regular lights. This way, users will only receive Mobile text messages when someone intentionally uses BlueNote to send one.
First Step: Create a new Light specifically for a team member.
You can add a Message Light for each user on any empty Light. To do this you will need to open System Wide Changes and then Publish the changes that you make out to all workstations.
Second Step: Have each user choose a different BlueNote client for their phone settings
A BlueNote client (the program at a single computer) can only hold one phone number at a time, and is responsible for delivering all mobile notifications to that phone or smartwatch. The BlueNote client will need to be turned on and the proper notifications selected for the user to receive text messages.
Using a Light to send a Text Message
With each of your message Lights programmed, to activate one, locate the associated Light. From any BlueNote client in the office, click on the name of the person that you wish to send the message to in order to bring up that message light's Action Window. Type your message in the blank space, then turn the light On. The Light and any associated popups will appear as usual; however, if you've successfully entered all the credentials, the user will also receive a text message on any associated phones or smart watches.
Note that Mobile messages are read-only. You cannot respond to a text message that was sent by BlueNote.