How do I send a message to a specific person or computer?

How do I send a message to a specific person or computer?

When you need to send a typed direct message that targets one computer or only a group of computers, you'll want to use the Conversations feature.

Click the Conversations button on the upper right-hand side of the Light panel to open up the Conversation window. 

Then choose one or more BlueNote users by clicking on each User name from the left-hand Users list. Begin typing in the cursor window and press Send to deliver the Conversation. Your recipient will see a pop-up in the lower right-hand corner of their monitor that will stay on their screen for an hour (default). The popup is the indication that a Conversation has been received. You may click on the popup to open the Conversation and then reply to it. All users that are included in the original Conversation will also receive all replies to that Conversation, which is similar to the way that email works.

Think of Conversations as "live email" - this pretty much describes the workflow in the office, especially as it pertains to locating a Conversation that was sent to your computer.

Conversations are separated into two tabs: Inbox and Messages.

Inbox: This tab contains new Conversations or updated message threads sent to this user from other users. Conversations will appear in the Inbox unless they have been clicked on to Respond, Delete, or simply to read. Double-click to open a Conversation and respond to it.

Messages: Any past Conversations will appear in the Messages tab. This tab includes everything that has been clicked on, sent, and all the user's responses.

The user list is also separated into two tabs: Users and Groups.

Users: A list of all online BlueNote users. This list builds itself alphabetically as users come online. Offline users will be greyed out.

Groups: You will not have any Groups set up unless you customize this yourself. Groups are shortcuts that you build within your own BlueNote client to automatically select one or more users instead of having to work from the main user list and continually search for those users that you have Conversations with most often. Click on a blank button or right-click on an existing button in Groups to edit each one.

Conversation Settings

Choose the Gear symbol within Conversations to make various settings. 

Some available options:

  •  Conversations may be set to delete automatically every night
  • Export Messages as a .CSV file
  • Change mouse, sound, and popup options. By default, popups stay up for one (1) hour.
  • Adding the client's own user name inside the Users (recipients) list
  • Making Conversation popup alerts private
  • Backing up and Restoring Groups that can be shared with other BlueNote clients
  • Allowing this user to be sorted by Color within the User list instead of by alphabetical order
  • Turning Conversations completely Off on the client.